At Sivanta Entertainment, we strive to provide exceptional services for your events. However, if you are not completely satisfied with our services, we offer a refund policy that is both fair and transparent.
Refund requests must be submitted within [insert time frame, e.g., 14 days] of the event date. To initiate a refund, please contact our customer service team with your order details and reason for the request.
Upon receiving your request, we will review it and respond within [insert response time, e.g., 5 business days]. If approved, refunds will be processed to your original payment method within [insert processing time, e.g., 7-10 business days].
Please note that certain services may be non-refundable, including deposits for custom events or services rendered. We encourage you to review our service agreement for specific terms related to your booking.
Thank you for choosing Sivanta Entertainment. Your satisfaction is our priority, and we are here to assist you with any concerns regarding our refund policy.